How to uninstall (remove) BackupGenie

What is BackupGenie?

BackupGenie is promoted itself like a legitimate tool that protect your data if something bad to happen to your system. The software does it by meant of backing up files, folders, documents, and other most data types. At first glance, the program seems very useful, but that’s far from it. According to research by many influential computer resources, the behavior of BackupGenie can be classified as nagware. This means it will constantly remind you of the purchase of paid version. Annoying pop-ups will not only obscure part of screen but keep them up for a certain period, making users to wait to use the program in further. What is more, BackupGenie doesn’t have trial period so we got to figure out immediately whether or not it’s the right program for us. Thus and so, it will be better for you to uninstall BackupGenie using our guide.


How BackupGenie gets on your PC?

Some users deliberately set this program up led by the beautiful promises of advertisement. But mostly, the program is proliferated using a mendacious application marketing method – bundling. That means, you can unintentionally install BackupGenie together with diverse free software, so you cannot even realize that it has already got on your PC. That’s why you should always pay attention when installing software since often, such free programs involve optional installs like BackupGenie. Be careful what you agree to install. Always choose the custom installation and deselect extra programs, especially those that you never wanted to download and install in the first place.

How to remove BackupGenie from your computer?

To uninstall BackupGenie remove it from Control Panel, then delete all files and registry keys.

According to our tests there are 3 products that have BackupGenie in their database. Please, use them to remove BackupGenie.

Recommended Solution:

SpyHunter 4 – fully removes all instances of BackupGenie – files, folders, registry keys.


Download Removal Tool

Alternative Solutions:

1. Plumbytes Anti-Malware – detects files, registry values and folders of BackupGenie.


Download Plumbytes Anti-Malware

2. Malwarebytes Antimalware – finds BackupGenie- can clean up leftover items after removal.


Download MalwareBytes Antimalware


Or uninstall BackupGenie manually.

Removing from Control Panel

Windows XP:

  1. Click Start.
  2. Control Panel.
  3. Then click Add or Remove Programs.
  4. Find BackupGenie.
  5. Click Uninstall.

Learn more about uninstallation of programs in Windows XP.

Windows 7/Windows Vista:

  1. Click Start.
  2. Then Control Panel.
  3. Click Uninstall a Program.
  4. Find BackupGenie and click Uninstall.

Learn more about uninstallation of programs in Windows 7.

Windows 8/Windows 8.1:

  1. Open the Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Then as in Windows 7, click Uninstall a Program under Programs.
  6. Find BackupGenie, select it and click Uninstall.

Learn more about uninstallation of programs in Windows 8 (8.1).

Windows 10:

  1. Click on the Start button (or press the Windows key) to open the Start menu, click on the Settings at the top.
  2. Click on App & features on the left menu.
  3. On the right side, locate BackupGenie and click it, then click on the Uninstall button.
  4. Click on Uninstall to confirm.

Learn more about uninstallation of programs in Windows 10

Note: If you can’t find required program, sort programs by date in Control panel and search for last installed programs.

BackupGenie won’t uninstall

There are certain cases, when users cannot uninstall BackupGenie normally, using standard Windows features in Control Panel. When users click Uninstall button they see message: “You do not have sufficient access to uninstall BackupGenie. Please, contact your system administrator.” This happens because some process of BackupGenie prevent attempts to uninstall it. In order to uninstall it, use Safe Mode:

For Windows XP, Vista, 7

  1. Turn off your computer;
  2. Turn it on and immediately start typing F8 button;
  3. This will open Advanced Boot Options menu;
  4. Choose Safe Mode with arrow buttons;
  5. In Safe Mode go to Control Panel and Uninstall a program and remove “BackupGenie”.

For Windows 8/8.1 and 10

  1. Press the Win+R keys, type msconfig in box and press Enter;
  2. Switch to Boot tab, and click on Safe Boot check box;
  3. Choose the type of Safe Mode: Minimal or Network;
  4. Click OK and restart your PC;
  5. In Safe Mode go to Control Panel and Uninstall a program and remove “BackupGenie”.

Remove following registry entries:


Then remove following files:

Service Start.exe
Service Start.exe.config
Shared Stack.dll
Signup Wizard.exe
Signup Wizard.exe.config

And following folders

C:\Program Files (x86)\BackupGenie
C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BackupGenie

Information provided by: Alexey Abalmasov

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