Infected with BlackFireEye ransomware? Need to decrypt your files?

What is BlackFireEye ransomware

BlackFireEye, also called BlackRansomwareFireeye, it’s an encryptor, extorting money from users. This virus, first of all, is aimed at English-speaking users, however, judging by the latest data, users around the world complain about the presence of this encryptor on their computers. This cryptovirus encrypts a huge number of user files, such as audio, video, archives, PDF files and more and adds the extension .jes. After that, the affected files become unsuitable for use, and when you try to open a particular file, the user either sees a character set or the file does not open at all. Decrypting files becomes difficult because of several reasons. BlackFireEye removes all shadow copies of files, and system restores point to prevent the possibility of returning the system to a usable state. create a special file BlackRansomwareFireeye.exe, which contains information about an encryption. Here is the file:

BlackFireEye Ransomware

note’s text:

What is happening?
Well, Your important files are encrypted by this Ransomware modified by Fireeye.
The documents more importants like photos, videos, databases, and other files are no longer accessible because they have been encrypted.
Maybe you are busy looking for a way to recover your files, but do not waste your time. You will not be able to recover your files without our decryption service.
Is it possible to recover My Files?
Sure. We guarantee that you can recover all your files safely and easily. But you have not so enough time. You can decrypt some of your
files for free.Try now by clicking . But if you want to decrypt all your files, you need to pay. You only have 3 days to submit the payment. After that the price will be doubled. Also, if you don't pay in 7 days, you won't be able to recover your files forever.
How Do I Pay?
Payment is accepted in Bitcoin and ZCash only. For more information, click . Please check the current price of Bitcoin and buy some bitcoins. For more information, click .
And send the correct amount to the address specified in this window. After your payent, click . Once the payment is checked, you can start decrypting your files immediately.
If you need our assistance, send a message by clicking . We strongly recommend you to not remove this software, and disable your anti-virus for a while, until you pay and the payment gets processed. If your anti-virus gets updated and removes this software automatically, it will not be able to recover your files even if you pay!

According to the note’s content, scammers intimidate the user, giving certain time for payment. In addition, they claim that all user information will be destroyed in a week if scammers do not receive money. The amount of the buyout is not indicated, but it can reach several hundred dollars. It should be noted that the developers require a ransom in the cryptocurrency to avoid harassment by information security agencies. However that may be, only one thing is clear, in no case do you need to pay! Everything that the attackers say is a lie. Even if you pay the ransom, then your files will still be encrypted. Possible solutions on how to remove BlackFireEye and decrypt your files are listed below.

Update: Use following service to identify the version and type of ransomware you were attacked by: ID Ransomware. If you want to decrypt your files, please follow our instruction below or, if you have any difficulties, please contact us: We really can help to decrypt your files.

How BlackFireEye ransomware infected your PC

In most cases, BlackFireEye comes through unprotected network settings. Also, this virus comes in the form of spam mailing attachments or picking up with free downloads from the Internet. BlackFireEye comes without the user’s consent, so many may not notice the penetration of the virus on the PC. You are recommended to use our instructions and recommendations to remove BlackFireEye immediately and decrypt your files.

First of all, don’t panic. Follow these easy steps below.

1. Start your computer in Safe Mode with networking. To do that, restart your computer before your system starts hit F8 several times. This will stop system from loading and will show Advanced boot options screen. Choose Safe mode with networking option from the options list using up and down arrows on your keyboard and hit Enter.
2. Log in to the system infected with the BlackFireEye ransomware virus. Launch your Internet browser and download a reliable anti-malware program and start a full system scan. Once the scan is complete, review scan results and remove all entries detected.

Recommended Solution:

Norton is a powerful removal tool. It can remove all instances of newest viruses, similar to BlackFireEye ransomware – files, folders, registry keys.


Download Norton*Trial version of Norton provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Norton.

You may find more detailed information about antivirus products in our article – Top 5 Antivirus Software for Windows

Restore your files using shadow copies


  1. Download and run Stellar Data Recovery.
  2. Select type of files you want to restore and click Next.
  3. Select the drive and folder where your files are located and date that you want to restore them from and press Scan.
  4. Once the scanning process is done, click Recover to restore your files.
Download Stellar Data Recovery

Step 2: Remove following files and folders of BlackFireEye ransomware:

Related connections or other entries:

Related files:

CrackerSocialNetwork V3.5.exe

How to decrypt files infected by BlackFireEye ransomware?

You can try to use manual methods to restore and decrypt your files.

Decrypt files manually

Restore the system using System Restore

system restore

Although latest versions of BlackFireEye ransomware remove system restore files, this method may help you to partially restore your files. Give it a try and use standard System Restore to revive your data.

  1. Initiate the search for ‘system restore
  2. Click on the result
  3. Choose the date before the infection appearance
  4. Follow the on-screen instructions

Roll the files back to the previous version

Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged. This feature is available in Windows 7 and later versions.

windows previous versions

  1. Right-click the file and choose Properties
  2. Open the Previous Version tab
  3. Select the latest version and click Copy
  4. Click Restore

Protect your computer from ransomware

hitmanpro alert with cryptoguard

Most modern antiviruses can protect your PC from ransomware and crypto-trojans, but thousands of people still get infected. There are several programs that use different approach t protect from ransomware and lockers. One of the best is HitmanPro.Alert with CryptoGuard. You may already know HitmanPro as famous cloud-based anti-malware scanner. Check out ultimate active protection software from SurfRight.

Download HitmanPro.Alert with CryptoGuard

Written by Rami Douafi

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