What means Dear User Congratulations message?

“Dear User, Congratulations”, as well as “Amazon winner pop up” cyclically shows fake information when the user starts to open a new tab in Google Chrome and reports that “user wins iPhone” or other smartphones. Usually it redirect browsers to search-engine.today-rewards.stream. In reality, it is annoying virus, called SCAM, or telephone virus. It created for next purposes: to lock screen in browsers, by showing winning or alert messages and persuade user to call tech support for example, similar with “Dear User Congratulations” Windows trouble SCAM shows, that windows can’t work normally and the user should call to ‘tech support’ number. Dear User, Congratulations scam has the following text:

Dear user, congratulations!

We want to thank you for being a loyal Google (Your Country) user! Your IP address (Your IP) has been randomly selected to receive a FREE Apple iPhone X.

From time to time we select a handful of Google users to give them the opportunity to receive valuable gifts from our partners and sponsors. This is our way of thanking you for choosing Google as your preferred search engine.

Today is your lucky day! You are one of the 10 randomly selected users who will receive this gift.

To receive your gift, you simply have to complete our short and anonymous survey. But hurry! There are only a few gifts available today!

The main purpose of Scams is to force victims to call on fake software support, for solving fake PC, Mac or iPhone error or for taking a prize. Users don’t realize, that their device was hacked and try to call. Of course, all criminals instructions can include a purchase of useless tools or other money transactions. Our advice: don’t pay for anything! Be careful, Google never sends unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. Our advice: remove “Dear User, Congratulations” using our article (below).

How Scam gets on your device?

Most of the viruses hidden come on PC, Mac, iPhone/iPad by malicious emails, network attacks, malware sites, or with other freeware software. Few are closely watching the installation process, and sometimes do not know that their device is at risk. We recommend to read the user agreement and don’t press “Next” button once. Make sure that the program is safe. Select advanced installation type. Remember that there are many similar programs on the Internet. Read reviews about the programs, and if your device is already infected by popups or scam, please use the instructions below.

Dear User Congratulations

How to remove Dear User, Congratulations and other scam viruses from your Mac, PC or iPhone?

To uninstall scam, remove it from Applications, then delete all leftover files and folders.

In our view, Bitdefender has most of newest scam-viruses threats in the database. Please, use it to remove annoying pop-ups and to prevent your PC, Mac or iPhone infiltration.

Recommended Solution:

Bitdefender – fully removes all instances of viruses, similar to pop-up or scam virus from all devices and browsers. Compatible with Windows, Mac, Android and iOS

 

Download Norton

Also, you can try to uninstall virus manually.

Step 1: Remove pop up from Mac

Pop up may not have app associated with it in Application. However, we recommend you to inspect the list of installed applications and remove unknown or suspicious ones.

Mac OSX:

  1. Check all apps on your device, find malware apps(their names ussually are simmilar with scam name)
  2. Open Finder
  3. In the Finder sidebar, click Applications
  4. If you see Uninstall pop up or pop up Uninstaller, double-click it and follow instructions
  5. Drag unwanted application from the Applications folder to the Trash (located on the right side of the Dock)

Learn more about uninstallation of programs in Mac OSX

appcleanerTo remove leftover items of unwanted application on Mac we recommend you to use AppCleaner. Just drag application you want to remove to AppCleaner window and it will search for residual data on your hard drive. This will save space of your memory and will help to remove stubborn applications from Mac systems.

After that remove pop up from your browser.

iPhone/iPad iOS:

If you get a pop-up, close it. Don’t “like” it, and don’t open it, to prevent more malware infiltration into your phone. Certain third-party download sites might include programs that you don’t want with the software that you install.

    remove popup from ios
  1. Check all apps on your device, find malware apps(their names ussually are simmilar with scam name)
  2. Touch and hold the app until it jiggles
  3. Tap cross in the upper-left corner of the app
  4. Tap Delete

Step 2: Remove pop up from browsers

Safari:

  1. Open Safari
  2. Click Safari menu.
  3. Choose Extensions.
  4. Find Pop up.
  5. Click Uninstall button to remove it.

Learn more about removing extensions from Safari.

Google Chrome:

  1. Open Google Chrome
  2. Push Alt + F.
  3. Click Tools.
  4. Choose Extensions.
  5. Find apps related with scam.
  6. Click the trash can icon to remove it.

Learn more about removing extensions from Chrome.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose pop up related apps.
  4. Click Disable or Remove button.

Learn more about removing extensions from Firefox.

Information provided by Tim Kas

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