Infected with Kangaroo Ransomware? Need to decrypt your files?

What is Kangaroo Ransomware

The Kangaroo Ransomware is a serious threat to your computer. It’s a Trojan virus, that encrypts all the data placed on your hard drive. Still you can get your files and folders back, because Kangaroo Ransomware does not damage, move or delete them. After finishing the encryption process, this virus demands payment in order to “help” you with decryption. Once files are encrypted, virus opens a display message where you can see this type of note:

Windows has encountered a critical problem and needs your immediate action to recover your data. The system access is locked and all the data have been encrypted to avoid the information be published or misused. You will not be able to access to your files and ignoring this message may cause the total loss of the data. We are sorry for the inconvenience.
You have to contact the email below along with your Personal Identification ID to restore the data of your system.
Your Personal Identification ID: –
You will have to order the Unlock-Password and the Kangaroo Decryption Software. All the instructions will be sent to you by email.

These criminals usually demand 500 – 1000 US Dollars in Bitcoins. After the payment is done, there is no guarantee that it will help you to get your data back. So please do not invest into this criminal scheme and remove Kangaroo ransomware.

Update: Use following service to identify the version and type of ransomware you were attacked by: ID Ransomware. Also check following website for possible decryptor: Emsisoft Decryptors.

kangaroo ransomware

kangaroo ransomware note

How Kangaroo Ransomware infected your PC

That’s a good question, because this encryption Trojan can be contained in an image, PDF, text file, MP3 file or attached to spam email.There are a lot of ways Kangaroo Ransomware can infect your PC. For example, various unofficial software sources, sites with a free file hosting, websites with a freeware, torrent sites and mostly trojans. That’s why it is strongly recommended not to open suspicious attachments from spam e-mails and websites. Make it a rule not to download any software from third party sources. This is the main reason to keep any professional anti-virus/anti-spyware application on your computer, so you can prevent such disastrous consequences. Be aware, try to evade downloading any data from third party sources and use up-to-date legitimate anti-virus. Way to protect your computer from such threats is to use antiviruses with crypto-protection like HitmanPro.Alert with CryptoGuard.

First of all don’t panic. Follow these easy steps below.

1. Start your computer in Safe Mode with networking. To do that, restart your computer, before your system starts hit F8 several times. This will stop system from loading and will show Advanced boot options screen. Choose Safe mode with networking option from the options list using up and down arrows on your keyboard and hit Enter.
2. Log in to the system infected with the Kangaroo Ransomware virus. Launch your Internet browser and download a reliable anti-malware program and start a full system scan. Once the scan is complete, review scan results and remove all entries detected.

Recommended Solution:

Norton is a powerful removal tool. It can remove all instances of newest viruses, similar to Kangaroo Ransomware – files, folders, registry keys.


Download Norton*Trial version of Norton provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Norton.

Step 2: Remove following files and folders of Kangaroo Ransomware:

Remove following registry entries:

no information

Remove following files:

no information

How to decrypt files infected by Kangaroo Ransomware (.crypted_file)?

Use automated decryption tools

kaspersky rakhni decryptor for Kangaroo Ransomware

There is ransomware decryptor from Kaspersky that can decrypt .crypted_file files. It is free and may help you restore .crypted_file files encrypted by Kangaroo Ransomware virus. Download it here:

Download Kaspersky RakhniDecryptor

You can also try to use manual methods to restore and decrypt .crypted_file files.

Decrypt .crypted_file files manually

Restore the system using System Restore

system restore

Although, latest versions of Kangaroo Ransomware remove system restore files, this method may help you partially restore your files. Give it a try and use standard System Restore to revive your data.

  1. Initiate the search for ‘system restore
  2. Click on the result
  3. Choose the date before the infection appearance
  4. Follow the on-screen instructions

Roll the files back to the previous version

Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged (in our case – Kangaroo Ransomware by Kangaroo Ransomware). This feature is available in Windows 7 and later versions.

windows previous versions

  1. Right-click the file and choose Properties
  2. Open the Previous Version tab
  3. Select the latest version and click Copy
  4. Click Restore

Restore .crypted_file files using shadow copies

shadow explorer gui

  1. Download and run Shadow Explorer.
  2. Select the drive and folder where your files are located and date that you want to restore them from.
  3. Right-click on folder you want to restore and select Export.
  4. Once the scanning process is done, click Recover to restore your files.

Restore encrypted files using Recuva

Some ransomware threats make copy of original files, encrypt them and then remove original files. In this case you can try to restore this files using free Recuva software.

recuva gui

  1. Download and run Recuva.
  2. Select type of files you want to restore and click Next.
  3. Select the drive and folder where your files are located and click Next.
  4. View restored files and put a check near those you want to recover.
  5. Click Recover button.

Protect your computer from ransomware

hitmanpro alert with cryptoguard

Most modern antiviruses can protect your PC from ransomware and crypto-trojans, but thousands of people still get infected. There are several programs that use different approach t protect from ransomware and lockers. One of the best is HitmanPro.Alert with CryptoGuard. You may already know HitmanPro as famous cloud-based anti-malware scanner. Check out ultimate active protection software from SurfRight.

Download HitmanPro.Alert with CryptoGuard

Information provided by: Alexey Abalmasov

Leave a Reply

Time limit is exhausted. Please reload CAPTCHA.