What means Membership Rewards (Congratulation Cool User) pop up message?

If your browser shows annoying popup with the information below, it may be a virus, called Membership Rewards (Congratulation Cool User) pop up:

Congratulation, Cool User, you have won a Cool gift!
Every Wednesday we choose 10 lucky users randomly once a day to receive a gift from our sponsors. This is just our way to thank you for continuous support for our product and services.
You can choose a iPhone X, iPad Air 2 or Samsung Galaxy S6
To win all you need to do is to answer the following 3 questions.
Note: 10 randomly chosen users got this invintation and there are just a few prizes.

After that users usually see several questions. Don’t trust this message! It will redirect you to commercial sites, affiliated with pop up developers. Membership Rewards is very aggressive adware and should be removed as soon as possible because it can lead to other sites with more advanced viruses. Membership Rewards (Congratulation Cool User) pop up usually appear on the different devices and operational systems: PC, Mac, iPhone/iPad and on Android devices. An advertisement cannot damage your data files, but in fact, this virus can ruin your browsing for a long time. If you want to stop and remove Membership Rewards pop up, please read our easy article below.

Membership Rewards Congratulation User pop up

How Membership Rewards pop up get on your device?

Most of the viruses hidden come on PC, Mac, iPhone/iPad by malicious emails, network attacks, malware sites, or with other freeware software. We recommend to watch the installation process, more closely and sometimes do not know that their device is at risk. We recommend to read the user agreement and don’t press “Next” button once. Make sure that the program is safe. Select advanced installation type. Remember that there are many similar programs on the Internet. Read reviews about the programs, and if your device is already infected by popups or scam, please use the instructions below.

How to remove Membership Rewards pop up and other viruses from your device?

Recommended solution

In our view, Bitdefender has most of newest scam-viruses threats in the database. Please, use it to remove annoying Membership Rewards (Congratulation Cool User) pop up and to prevent your PC, Mac, Android Phone or iPhone infiltration.

Bitdefender – fully removes all instances of viruses, similar to Membership Rewards pop up virus from all devices and browsers. Complete anti-malware protection for Windows, macOS, Android and iOS


Download Norton

Also, you can try to uninstall virus manually.

Removal instructions for Mac

Pop up may not have app associated with it in Application. However, we recommend you to inspect the list of installed applications and remove unknown or suspicious ones.

Mac OSX:

  1. Check all apps on your device, find malware apps(their names ussually are simmilar with pop up name)
  2. Open Finder
  3. In the Finder sidebar, click Applications
  4. If you see Uninstall pop up or pop up Uninstaller, double-click it and follow instructions
  5. Drag unwanted application from the Applications folder to the Trash (located on the right side of the Dock)

Learn more about uninstallation of programs in Mac OSX

appcleanerTo remove leftover items of unwanted application on Mac we recommend you to use AppCleaner. Just drag application you want to remove to AppCleaner window and it will search for residual data on your hard drive. This will save space of your memory and will help to remove stubborn applications from Mac systems.

After that remove pop up from your browser.

Removal instructions for iPhone/iPad

If you get a pop-up, close it. Don’t “like” it, and don’t open it, to prevent more malware infiltration into your phone. Certain third-party download sites might include programs that you don’t want with the software that you install.


    remove popup from ios
  1. Check all apps on your device, find malware apps(their names ussually are simmilar with pop up name)
  2. Touch and hold the app until it jiggles
  3. Tap cross in the upper-left corner of the app
  4. Tap Delete

Removal instructions for browsers


  1. Open Safari
  2. Click Safari menu.
  3. Choose Extensions.
  4. Find Membership Rewards pop up.
  5. Click Uninstall button to remove it.

Learn more about removing extensions from Safari.

Google Chrome:

  1. Open Google Chrome
  2. Push Alt + F.
  3. Click Tools.
  4. Choose Extensions.
  5. Find apps Membership Rewards pop up.
  6. Click the trash can icon to remove it.

Learn more about removing extensions from Chrome.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose pop up related apps.
  4. Click Disable or Remove button.

Learn more about removing extensions from Firefox.

Information provided by Tim Kas

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