How to remove Mool ransomware and decrypt .mool files

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What is Mool ransomware?

Mool ransomware is yet another infection from cybercriminals responsible for STOP/DJVU viruses. Like previous ones, it aims to break into Windows computer and make all sensitive user data encrypted. As a result, you won’t be able to open or view documents, photos/ video and other files on the infected computer. In order to address the problem, hackers want the money wired to a specific account. And, overwhelmingly, malefactors get what they want, but we should warn you, that nobody can guarantee the decryption of your data after the payment. That’s why we wrote the article where you can find free methods to remove Mool ransomware and several ways to decrypt .mool files.

remove Mool ransomware

This diversity notwithstanding, they all follow the same basic pattern – to extort money in exchange for valuable data. Immediately after penetration, it starts to encrypt user files appending them with .mool extension. The encoded data can’t be used until Mool ransomware developers get paid. The amount of ransom is $980, but to speed up this process while the victim is confused and frightened, they give a 50% discount for payment within 72 hours. For this purpose, cybercriminals want you to contact them by email helpdatarestore@firemail.cc / helpmanager@mail.ch. The more detailed information you can find in the TXT file virus creates:_readme.txt:

ATTENTION!
Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-WJa63R98Ku
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
helpmanager@firemail.cc
Reserve e-mail address to contact us:
helpmanager@iran.ir
Your personal ID:
XXXXXXXXXXXXXXXXXXXXXXXXX

In the end, whether or not to believe, you decide but let us warn you – no one can ensure that they would do their part of the deal. On the contrary, there is a high risk of being deceived and simply left with nothing. Of course, they claim the opposite, that it is supposedly not in their interests to trick you. Think for yourself, why should they send you the key, if they have already received a ransom from you? The only reliable way to solve the problem is to remove Mool ransomware from the system using appropriate software in order to stop the malicious actions of the virus and then restore your data from the backup.

Screenshot of fake Windows Update you might see during the encryption:
remove Mool ransomware

At the last stage of the infection stage, this ransomware may delete all shadow volumes on your computer. After that, you will not be able to carry out the standard procedure for recovering your encrypted data using these shadow volumes. There are two solutions to remove Mool Ransomware and decrypt your files. The first is to use an automated removal tool. This method is suitable even for inexperienced users since the removal tool can delete all instances of the virus in just a few clicks. The second is to use the Manual Removal Guide. This is a more complex way that requires special computer skills.

How Mool ransomware gets on my computer?

Cybercriminals use various techniques to deliver the virus to the target computer. Ransomware viruses can infiltrate victims’ computers more than in one or two ways, in most cases, cryptoviral extortion attack is carried out with the help of the following methods:

How to remove Mool ransomware?

First of all, don’t panic. Follow these easy steps below.

1. Start your computer in Safe Mode with networking. To do that, restart your computer before your system starts hit F8 several times. This will prevent system from loading and will show Advanced boot options screen. Choose Safe mode with networking option from the options list using up and down arrows on your keyboard and hit Enter.
2. Log in to the system infected with the Mool ransomware virus. Launch your Internet browser and download a reliable anti-malware program and start a full system scan. Once the scan is complete, review scan results and remove all entries detected.

Recommended Solution:

Try Norton

Norton is a powerful removal tool. It can detect and remove all instances of newest viruses, pop-ups, ransomware or trojans.

Download Norton

for windows

You may find more detailed information about antivirus products in our article – Top 5 Antivirus Software for Windows


Once Mool ransomware has been successfully removed, you can begin the file decryption procedure:

Emsisoft's decryption tool

It was noted that during encryption, the Mool virus tries to establish a connection with its server, which does not always occur. If you’re lucky, and the virus fails to do it, you’ve got a good chance of getting your files back with the help of Emsisoft’s decryption tool.

How to decrypt files infected by Mool Ransomware?


Restore your files with the help of Recovery Tool

stellar-data-recovery

  1. Download and run Stellar Data Recovery.
  2. Select type of files you want to restore and click Next.
  3. Select the drive and folder where your files are located and date that you want to restore them from and press Scan.
  4. Once the scanning process is done, click Recover to restore your files.
Download Stellar Data Recovery

Decrypt files using our decryption service

      You can try to use manual methods to restore and decrypt your files.

      Decrypt files manually

      Restore the system using System Restore

      system restore

      Although the latest versions of Mool Ransomware remove system restore files, this method may help you to partially restore your files. Give it a try and use standard System Restore to revive your data.

      1. Initiate the search for ‘system restore
      2. Click on the result
      3. Choose the date before the infection appearance
      4. Follow the on-screen instructions

      Roll the files back to the previous version

      Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged. This feature is available in Windows 7 and later versions.

      windows previous versions

      1. Moolt-click the file and choose Properties
      2. Open the Previous Version tab
      3. Select the latest version and click Copy
      4. Click Restore

      How to prevent your system from Ransomware?

      No one is safe from infection with a virus that secretly encrypts your data. But in order to minimize this risk, you need to follow the rules:

      1. Always make Windows updates on time and keep them up to date. Remember that these updates close the security holes of the system through which the virus can enter your computer.

      2. The most efficient way to avoid data loss is of course to make a backup of all important data from your computer. It is enough just to synchronize the necessary folders with one of the cloud services, so as not to be afraid to see the text requiring the payment of bitcoins in exchange for a decryption key. It can be a cloud or a remote hard drive on the network. If you store all your files on the Internet, the likelihood of virus infection will be lower. Do not make copies to external hard drives, as this could damage them.

      3. Since spam email is the most popular form of spreading ransomware-type viruses, the user should never open email attachments without first having scanned them with antivirus. Just clicking on the link or opening the attachment can damage the operating system (Windows) in a few minutes, damage important data and infect other machines with the virus.

      4. All previous methods do not matter if you do not have a reliable antivirus. The presence of anti-virus protection on your computer can prevent all these unpleasant surprises. Anti-virus protection will protect you from malware, money loss, time loss, invasion of your personal life. Now the antivirus market is so huge that it is difficult to make a choice in favor of one of them. If you have not decided who to give preference to, we suggest you familiarize yourself with our Top 5 Antivirus Software for Windows

      Author: Ilias

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