What is Moss ransomware?
Moss ransomware can block access to multiple files that are located on a Windows computer. The virus belongs to the notorious DJVU ransomware family, which is known for creating similar viruses. As well as other threats of this group, it encrypts photos, video files, documents, archives, databases, and other files on local and networked drives. Afterward, the victim is offered to pay a ransom to get files back. However, we still do not recommend you do this, because it may lead to a scam or a second virus attack. Instead, you may follow this guide that explains how to completely remove Moss ransomware and decrypt .moss files, we recommend you use this guide.
This diversity notwithstanding, they all follow the same basic pattern – to extort money in exchange for valuable data. Immediately after penetration, it starts to encrypt user files appending them with .moss extension. When the encryption is finished and the data on your computer is encoded, the ransomware will drop text file with a ransom note – _readme.txt. The amount of ransom is $980, but to speed up this process while the victim is confused and frightened, they give a 50% discount for payment within 72 hours. For this purpose, cybercriminals want you to contact them by email: email@example.com / firstname.lastname@example.org. The more detailed information you can find in the TXT file virus creates:_readme.txt:
Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.
To get this software you need write on our e-mail:
Reserve e-mail address to contact us:
Your personal ID:
In the end, it’s up to you to believe it or not, but let us warn you – no one can ensure that they would do their part of the deal. On the contrary, there is a high risk of being deceived and simply left with nothing. Of course, they claim the opposite, that it is supposedly not in their interests to trick you. Think for yourself, why should they send you the key, if they have already received a ransom from you? The only reliable way to solve the problem is to remove Moss ransomware from the system using appropriate software in order to stop the malicious actions of the virus and then restore your data from the backup.
Screenshot of encrypted files:
At the last stage of the infection stage, this ransomware may delete all shadow volumes on your computer. After that, you will not be able to carry out the standard procedure for recovering your encrypted data using these shadow volumes. There are two solutions to remove Moss Ransomware and decrypt your files. The first is to use an automated removal tool. This method is suitable even for inexperienced users since the removal tool can delete all instances of the virus in just a few clicks. The second is to use the Manual Removal Guide. This is a more complicated way that requires special computer skills.
Screenshot of fake Windows Update you might see during the encryption:
How Moss ransomware gets on my computer?
Cybercriminals use various techniques to deliver the virus to the target computer. Ransomware viruses can infiltrate victims’ computers more than in one or two ways, in most cases, cryptoviral extortion attack is carried out with the help of the following methods:
- This is the most used distribution method. Cybercriminals use fraudulent emails to pose as official organization or business company (receipts, winning notification, confirmation of order; bank messages, and so on) to lure unsuspecting users into clicking on a malicious attachment – just one click to make your files inaccessible. To mislead the user and make it look like an official email, cybercriminals adds an extra symbol to the email address, for example, instead of email@example.com, you may see service[.]@paypal.com or service[_]@paypal.com. That’s why you should always pay attention to received emails and identify the sender to make sure that this is from a trusted source. Also, the presence of grammatical and typographical errors in the text of the message indicates that this is a fake. If nothing’s wrong, scan attachment with antivirus software first and then you can open it. Compliance with all these rules will help you save a lot of nerve, time and money.
- Hackers use the special toolkit to exploit known vulnerabilities in systems or applications. That’s why you should always make Windows updates on time and keep them up to date. Remember that these updates close the security holes of the system through which the virus can enter your computer. Make sure that your operating system itPay is not outdated and is officially supported, for example, Windows XP, Vista, 7 are no longer supported.
- Various dubious web-sources can contain malicious scripts or hyperlinks that can infect your system. Our advice – avoid visiting P2P sites and websites with illegal content (pirated software, movies, music). Use only legitimate services and remember – there’s no free lunch in this world.
- Cybercriminals often abuse the built-in Windows feature – Remote Desktop Protocol to infect computer with ransomware. That way, they access target computer remotely and install virus manually. To avoid infection via RDP, you should set a different from 3389 TCP port and use a more strong password.
|Type of threat||Ransomware, cryptovirus, file-locking virus|
|Amount of Ransom||$980 ($490 – 50% discount for payment within 72 hours)|
McAfee Packed-GCU!CD876A27DAFE, more detections VirusTotal
|Distribution||Spam email attachments, RDP, pirated software, torrent websites, phishing sites|
In order to completely remove ransomware from your computer, you will need to install an antivirus software. We recommend using SpyHunter
The only effectvie method to restore files is to copy them from a saved backup. If you don’t have a suitable backup, you may use third-party recover software such as Stellar Data Recovery
How to remove Moss ransomware?
You may find more detailed information about antivirus products in our article – Top 5 Antivirus Software for Windows
Once Moss ransomware has been successfully removed, you can begin the file decryption procedure.
How to decrypt files infected by Moss Ransomware?
It was noted that during encryption, the Moss virus tries to establish a connection with its server, which does not always occur. If you’re lucky, and the virus fails to do it, you’ve got a good chance of getting your files back with the help of Emsisoft’s decryption tool.
Method 1. Restore your files with the help of Recovery Tool
In case your PC has been attacked by ransomware, you may restore your files by using file recovery software. Stellar Data Recovery is one of the most effective tools that can recover lost and corrupted files — documents, emails, pictures, videos, audio files, and more — on any Windows device. The powerful scan engine can detect compromised files and finally save them to specified destination. Despite its advancedness, it’s very concise and simple so that even the most inexperienced user can figure it out.
- Run Stellar Data Recovery.
- Select type of files you want to restore and click Next.
- Select the drive and folder where your files are located and date that you want to restore them from and press Scan.
- Once the scanning process is done, click Recover to restore your files.
- After this, select a destination and click Start Saving to save restored data.
Since new ransomware-type viruses appear almost every day, there is no technical possibility to issue a decryptor for each virus. In this case, the recovery tool comes to the rescue. Despite the fact that this is one of the most effective methods in the absence of a decryptor, this is not 100 percent and not the only way.
Method 2. Restore the system using System Restore
Although the latest versions of Moss Ransomware can remove system restore files, this method may help you to partially restore your files. Give it a try and use standard System Restore to revive your data. The entire process is preferably carried out in Safe Mode with Command Prompt:
For Windows XP/Vista/7 users:
Restart your computer and before your system starts – hit F8 several times. This will prevent system from loading and will show Advanced boot options screen. Choose Safe mode with Command Prompt option from the options list using up and down arrows on your keyboard and hit Enter.
For Windows 8/10 users:
- Click the Start button, then select Settings
- Click Update & Security, then select Recovery and click Restart now.
- After your device reboots, go to Troubleshoot > Advanced options >Startup Settings > Restart
- After your PC restarts, you should press F5 key to Enable Safe Mode with Command Prompt.
After the system is loaded in Safe Mode with Command Prompt, do following:
- In the Command Prompt window, type cd restore and hit Enter.
- Then type rstrui.exe and hit Enter again.
- Once a new window shows up, click Next.
- Choose the date before the infection appearance and click Next again
- In the opened pop-up window, click Yes to start system restore.
Method 4. Roll the files back to the previous version
Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged. This feature is available in Windows 7 and later versions.
- Click the ecrypted file and choose Properties
- Open the Previous Version tab
- Select the latest version and click Copy
- Click Restore
How to prevent your system from Ransomware?
No one is safe from infection with a virus that secretly encrypts your data. But in order to minimize this risk, you need to follow the rules:
1. Always make Windows updates on time and keep them up to date. Remember that these updates close the security holes of the system through which the virus can enter your computer.
2. The most efficient way to avoid data loss is of course to make a backup of all important data from your computer. It is enough just to synchronize the necessary folders with one of the cloud services, so as not to be afraid to see the text requiring the payment of bitcoins in exchange for a decryption key. It can be a cloud or a remote hard drive on the network. If you store all your files on the Internet, the likelihood of virus infection will be lower. Do not make copies to external hard drives, as this could damage them.
3. Since spam email is the most popular form of spreading ransomware-type viruses, the user should never open email attachments without first having scanned them with antivirus. Just clicking on the link or opening the attachment can damage the operating system (Windows) in a few minutes, damage important data and infect other machines with the virus.
4. All previous methods do not matter if you do not have a reliable antivirus. The presence of anti-virus protection on your computer can prevent all these unpleasant surprises. Anti-virus software will protect you from malware, money loss, time loss, invasion of your personal life. Now the antivirus market is so huge that it is difficult to make a choice in favor of one of them. If you have not decided who to give preference to, we suggest you familiarize with our Top 5 Antivirus Software for Windows