What is MyDocsHere?

MyDocsHere developed by MindSpark Inc. is marked as a browser hijacker. This intruder affects macOS devices and their web-browsers. Once inside, it modifies browser configuration to force users to perform their searches via https://hp.myway.com/mydocshere/*** webpage. The new webpage tries to create an image of a legitimate search engine. In fact, it will show altered search results to make users visit affiliate websites. Besides, it floods the browser with diverse advertising content (pop-ups, banners, video/audio/in-text ads, and so on) as well as causes constant redirects to sponsored domains. Beware of clicking them as many of them are not safe and may contain viruses. You can remove MyDocsHere by following our manual guide or you can let the antimalware software do it for you.

Recommended Anti-malware tools:

The easiest and most modern way of removing hijackers, pop-ups, Trojans, ransomware, or other viruses is to use automatic removal tools. See our Anti-malware tools below for further instructions.

Try SpyHunter for Mac

SpyHunter fully removes all instances of newest viruses from Mac/MacBook and Safari. Besides, it can help to optimize MacOS and free up disk space. Compatible with all versions of MacOS. The free version of SpyHunter for Mac allows you, subject to a 48-hour waiting period, one remediation and removal for results found. The full version of SpyHunter costs $42 (you get 6 months of subscription). By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

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MacOS versions

Also, you can try to remove MyDocsHere manually.

Alternative solution. Step 1: Remove MyDocsHere from Mac

MyDocsHere may not have the app associated with it in Applications. However, we recommend you to inspect the list of installed applications and remove unknown or suspicious ones. Look for MyDocsHere or MyDocsHere.app.

Mac OSX:

  1. Open Finder
  2. In the Finder sidebar, click Applications
  3. If you see Uninstall MyDocsHere or MyDocsHere Uninstaller, double-click it and follow instructions
  4. Drag unwanted application MyDocsHere from the Applications folder to the Trash (located on the right side of the Dock)

Learn more about uninstallation of programs in Mac OSX

Step 2: Remove malicious entries from Profiles (Mac)

  1. Open System Preferences.
  2. Click on Profiles.
  3. Click on unsigned and suspicious profiles on the left panel.
  4. Click the minus button below to delete rogue settings.

mac profiles

Step 3: Get rid of MyDocsHere using Terminal (only for Google Chrome)

  1. Open Terminal
  2. Copy and paste the following entries one by one each time by pressing “ENTER”:

    defaults write com.google.Chrome HomepageIsNewTabPage -bool false
    defaults write com.google.Chrome NewTabPageLocation -string “https://www.google.com/”
    defaults write com.google.Chrome HomepageLocation -string “https://www.google.com/”
    defaults delete com.google.Chrome DefaultSearchProviderSearchURL
    defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
    defaults delete com.google.Chrome DefaultSearchProviderName

  3. Relaunch Chrome

Step 4: Delete MyDocsHere from browsers

Safari:

  1. Open Safari
  2. Click Safari menu.
  3. Choose Extensions.
  4. Find MyDocsHere or other suspicious extensions.
  5. Click Uninstall button to remove it.

Learn more about removing extensions from Safari.

Google Chrome:

  1. Open Google Chrome
  2. Click the Chrome menu (3-dots icon) in the top right corner.
  3. Click Tools.
  4. Choose Extensions.
  5. Find MyDocsHere or other suspicious extensions.
  6. Click the trash can icon to remove it.

Learn more about removing extensions from Chrome.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose MyDocsHere or other suspicious extensions.
  4. Click Disable or Remove button.

Learn more about removing extensions from Firefox.

Step 5: Resetting your browser search and homepage settings

Reset browser setting in Safari:

  1. Open Safari.
  2. Click on the Safari menu.
  3. Choose Reset Safari….
  4. Click Reset button.

Learn more about resetting browser settings in Safari.

Reset browser setting in Google Chrome:

  1. Click the Chrome menu (3 bar button) in the top right corner.
  2. Choose Settings.
  3. Click Show advanced settings.
  4. Go to Reset browser settings section.
  5. Click Reset browser settings.
  6. In the dialog that appears, click Reset.

Learn more about resetting browser settings in Google Chrome.

Reset browser setting in Mozilla Firefox:

  1. Open Mozilla Firefox.
  2. Go to Help.
  3. Go to Troubleshooting information.
  4. Click Reset Firefox… button.

Learn more about resetting browser settings in Mozilla Firefox.

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