What is Snatch ransomware?

Snatch is yet another cryptovirus that demands a ransom in Bitcoin. Alike most viruses of its kind, it seeks to encrypt personal files on victims’ PC such as pictures, videos, documents, databases, archives, and so on. After the data locking process, virus creators inform victims that the only way to see files again is to buy decryption software. Nevertheless, users are encouraged not to contact them or pay for the ransom since deals with malefactors may end up with money loss or identity theft. Instead, you may follow our step-by-step guidelines in order to remove Snatch ransomware and decrypt .pigzqbqnvbu files.

remove Snatch ransomware

Once the encryption procedure is done, you won’t be able to open files with .pigzqbqnvbu extension unless they are decrypted. For example, myfamily.jpg file will turn into myfamily.jpg.pigzqbqnvbu. You can find demands and instructions on how to pay the ransom for the decryption key in HOW TO RESTORE YOUR FILES.TXT file virus drops at the desktop. Cybercriminals urge users to contact them via email to know the ransom amount and method of payment. As usual, cybercriminals offer free decryption of several files to prove that they can really decrypt the victim’s files.

The content of the HOW TO RESTORE YOUR FILES.TXT ransom note:

Hello!
All your files are encrypted, write to me if you want to return your files – I can do it very quickly!
Contact me by email:
returndb@seznam.cz or returndb@airmail.cc
BCPFILE17@tutanota.com

The subject line must contain an encryption extension or the name of your company!
Do not rename encrypted files, you may lose them forever.
You may be a victim of fraud. Free decryption as a guarantee.
Send us up to 3 files for free decryption.
The total file size should be no more than 1 MB! (not in the archive), and the files should not contain valuable information. (databases, backups, large Excel spreadsheets, etc.)
!!! Do not turn off or restart the NAS equipment. This will lead to data loss !!!

To contact us, we recommend that you create an email address at protonmail.com or tutanota.com
Because gmail and other public email programs can block our messages!

Screenshot of Snatch files:

remove Snatch ransomware

At the last stage of the infection stage, this ransomware may delete all shadow volumes on your computer. After that, you will not be able to carry out the standard procedure for recovering your encrypted data using these shadow volumes. There are two solutions to remove Snatch Ransomware and decrypt your files. The first is to use an automated removal tool. This method is suitable even for inexperienced users since the removal tool can delete all instances of the virus in just a few clicks. The second is to use the Manual Removal Guide. This is a more complex way that requires special computer skills.

How Snatch ransomware gets on my computer?

Cybercriminals use various techniques to deliver the virus to the target computer. Ransomware viruses can infiltrate victims’ computers more than in one or two ways, in most cases, cryptoviral extortion attack is carried out with the help of the following methods:

How to remove Snatch ransomware?

Before proceeding with the removal of the virus, you will need to reboot the system in Safe Mode with Networking and then download antivirus software that can remove Snatch ransomware and all related files.

For Windows XP/Vista/7 users:

Restart your computer before your system starts hit F8 several times. This will prevent system from loading and will show Advanced boot options screen. Choose Safe mode with networking option from the options list using up and down arrows on your keyboard and hit Enter.

safe mode with networking

For Windows 8/10 users:

  1. Click the Start button, then select Settings
  2. Click Update & Security, then select Recovery and click Restart now.
  3. After your device reboots, go to Troubleshoot > Advanced options >Startup Settings > Restart
  4. safe mode with networking

  5. After your PC restarts, you should press F5 key to Enable Safe Mode with Networking.

After the system is loaded in Safe Mode with Networking, launch your Internet browser and download a reliable anti-malware program and start a full system scan. Once the scan is complete, review scan results and remove all entries detected.

Recommended Solution:

Try SpyHunter

SpyHunter is a powerful tool that is able to keep your Windows clean. It would automatically search out and delete all elements related to malware. It is not only the easiest way to eliminate malware but also the safest and most assuring one. The full version of SpyHunter costs $42 (you get 6 months of subscription). By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

Download SpyHunter

for windows

Try Stellar Data Recovery

Stellar Data Recovery is one of the most effective tools that can recover lost and corrupted files — documents, emails, pictures, videos, audio files, and more — on any Windows device. The powerful scan engine can detect compromised files and finally save them to specified destination. Despite its advancedness, it’s very concise and simple so that even the most inexperienced user can figure it out.

Download Stellar Data Recovery

Try MailWasher

Email security is the first line of defense against ransomware viruses. To do this, we recommend that you use MailWasher. MailWasher blocks ransomware viruses coming through spam and phishing, and automatically detects malicious attachments and URLs. In addition, malicious messages can be blocked even before the recipient opens them. Since the main source of the spread of ransomware viruses are infected emails, antispam significantly reduces the risk of a virus appearing on your computer.

Download MailWasher

After the virus is completely removed from your system, you can begin the process of restoring your files.

How to decrypt files infected by Snatch Ransomware?

Most regrettably, there is no free decryption tool that will be able to decrypt files encrypted Snatch Ransomware. All of the methods listed below do not guarantee full file recovery. Nevertheless, due to the lack of other ways than to pay the ransom, we advise you to perform them, maybe they will help at least partially restore your data.


Method 1. Restore your files with the help of Recovery Tool

Stellar Data RecoveryIn case your PC has been attacked by ransomware, you may restore your files by using file recovery software. Stellar Data Recovery is one of the most effective tools that can recover lost and corrupted files — documents, emails, pictures, videos, audio files, and more — on any Windows device. The powerful scan engine can detect compromised files and finally save them to specified destination. Despite its advancedness, it’s very concise and simple so that even the most inexperienced user can figure it out.

Download Stellar Data Recovery
  1. Run Stellar Data Recovery.
  2. Select type of files you want to restore and click Next.
  3. Stellar Data Recovery

  4. Select the drive and folder where your files are located and date that you want to restore them from and press Scan.
  5. Stellar Data Recovery

  6. Once the scanning process is done, click Recover to restore your files.
  7. Stellar Data Recovery

  8. After this, select a destination and click Start Saving to save restored data.
  9. Stellar Data Recovery

Since new ransomware-type viruses appear almost every day, there is no technical possibility to issue a decryptor for each virus. In this case, the recovery tool comes to the rescue. Despite the fact that this is one of the most effective methods in the absence of a decryptor, this is not 100 percent and not the only way.



Method 2. Restore the system using System Restore

Although the latest versions of Snatch Ransomware can remove system restore files, this method may help you partially restore your files. Give it a try and use standard System Restore to revive your data. The entire process is preferably carried out in Safe Mode with Command Prompt:

For Windows XP/Vista/7 users:

Restart your computer and before your system starts – hit F8 several times. This will prevent system from loading and will show Advanced boot options screen. Choose Safe mode with Command Prompt option from the options list using up and down arrows on your keyboard and hit Enter.

safe mode with networking

For Windows 8/10 users:

  1. Click the Start button, then select Settings
  2. Click Update & Security, then select Recovery and click Restart now.
  3. After your device reboots, go to Troubleshoot > Advanced options >Startup Settings > Restart
  4. safe mode with Command Prompt

  5. After your PC restarts, you should press F5 key to Enable Safe Mode with Command Prompt.

After the system is loaded in Safe Mode with Command Prompt, do following:

  1. In the Command Prompt window, type cd restore and hit Enter.
  2. system restore

  3. Then type rstrui.exe and hit Enter again.
  4. system restore

  5. Once a new window shows up, click Next.
  6. system restore

  7. Choose the date before the infection appearance and click Next again
  8. system restore

  9. In the opened pop-up window, click Yes to start system restore.
  10. system restore


Method 4. Roll the files back to the previous version

Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged. This feature is available in Windows 7 and later versions.

windows previous versions

  1. Click the encrypted file and choose Properties
  2. Open the Previous Version tab
  3. Select the latest version and click Copy
  4. Click Restore

How to prevent your system from Ransomware?

No one is safe from infection with a virus that secretly encrypts your data. But in order to minimize this risk, you need to follow the rules:

1. Always make Windows updates on time and keep them up to date. Remember that these updates close the security holes in the system through which the virus can enter your computer.

2. The most efficient way to avoid data loss is of course to make a backup of all important data from your computer. It is enough just to synchronize the necessary folders with one of the cloud services, so as not to be afraid to see the text requiring the payment of bitcoins in exchange for a decryption key. It can be a cloud or a remote hard drive on the network. If you store all your files on the Internet, the likelihood of virus infection will be lower. Do not make copies to external hard drives, as this could damage them.

3. Since spam email is the most popular form of spreading ransomware-type viruses, the user should never open email attachments without first having scanned them with antivirus. Just clicking on the link or opening the attachment can damage the operating system (Windows) in a few minutes, damage important data and infect other machines with the virus.

3. Ransomware-type viruses often crawl into a system using the Remote Desktop Protocol (RDP). RDP is a legitimate and useful feature that allows a user to take control of a remote computer or virtual machine over a network connection. But, at the same time, this is its Achilles’ heel as it’s poorly secured and has many vulnerabilities that can give hackers easy entry into the victim’s computer. In this case, we advise you to set a different from 3389 TCP port and use a more strong password. You can additionally prevent yourself from virus penetration through an RDP connection with the help of a reliable firewall such as GlassWire’s Firewall

5. All previous methods do not matter if you do not have a reliable antivirus. The presence of anti-virus on your computer can prevent all these unpleasant surprises. Anti-virus software will protect you from malware, money loss, time loss, invasion of your personal life. Now the antivirus market is so huge that it is difficult to make a choice in favor of one of them. If you have not decided who to give preference to, we suggest you familiarize yourself with our Top 5 Antivirus Software for Windows

Written by Ilyas J

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