What means ERR_TIMED_OUT message in Google Chrome?

Some of our users report about the troubles on their Google Chrome browsers. Browsers decline to show internet pages, and every new tab firstly shows “Establishing Secure Connection” for a long time and after that fails to show the desired page with the message “This site can’t be reached” and “ERR_TIMED_OUT”. Reload is useless. Unfortunately, this problem can have different reasons, including lost internet connection, wrong internet settings, registry errors and other reasons, but according to our experience, the most common reason on the latest versions of Windows is Update error. For example, after the April 2018 Windows 10 1803 Update Package, there are at least two Google Chrome modes that can stop and leave browser stalled: GPU and CryptSvc problem. Please read our article below for fixing ERR_TIMED_OUT error.


Ways to fix ERR_TIMED_OUT :

Below we show instructions that may solve the problem. Depending on your system, the solutions may slightly differ, so perform the steps most suitable for your system.

Automatic solution

Repairing system errors maybe not an easy task, so we should warn you that performing some of the steps may require above-average skills, so if you don’t feel experienced enough, you may apply to an automatic tool.

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Also, you may use the following manual ways:

Steps of manual resolving

Solution 1. Create new profile in Google Chrome

  1. Exit Google Chrome.
  2. Enter the keyboard Windows key + E to open Windows Explorer
  3. In the Windows Explorer, enter the following in the address bar: Windows 10: %LOCALAPPDATA%\Google\Chrome\User Data\
  4. Find the folder called “Default” in the directory window and rename it as “Backup default”
  5. Try to open Google Chrome again

Solution 2. Fix Cryptsvc bug

Very often the reason for Google Chrome trouble is a bug with Cryptsvc service after Windows Update. Note: if you are not an experienced user, it’s better to use the automatic tool, because you can damage the system registry if will do the steps below not properly. Please write us in the comments if you have any questions.

  1. Exit Google Chrome
  2. Press Alt+Ctrl+Del and choose Task Manager
  3. In the opened window choose Services menu, select CryptSvc and then right click and press Stop
  4. Cryptsvc

  5. Type regedit in Windows search bar, then find HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates\Root\ProtectedRoots

  7. Right cick on ProtectedRoots, go Permissions, then choose Advanced
  8. Then choose Enable Inheritance
  9. If you get “Incorrectly ordered” message, press Reorder, then go to Advanced and note the reordering for later
  10. If you have “not permission to edit roots” message, make yourself have a Full Controll
  11. Go to ...SystemCertificates\Root – up one level
  12. If you see any certificates in right column, just export it
  13. If you doesn’t see any sertificates (it’s normal) right click Root, then choose Delete – it will rebuild automatically later
  14. Start CryptSvc from task manager
  15. Restart Google Chrome

Solution 3. Reset browser’s settings

  1. For this, first, make a backup of your bookmarks if you want to keep them
  2. Then go to C:\Users\username\AppData\Local\Google\
  3. Select Chrome folder and rename it as you wish, for example, Chrome.backup
  4. Restart Google Chrome to check if the problem is solved
  5. Import your bookmarks

In conclusion:

If you unable to fix the error manually, try to restore windows updates or use our fix wizard, which can solve your troubles automatically

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Written by Tim Kas


  1. Bedankt! Oplossing 2 zorgt er voor dat ik Chrome weer kan gebruiken zonder telkens de Cryptsvc service te moeten stoppen en starten

  2. Parabéns, nunca paro para agradecer nenhum post, mas esse erro estava impossível de arrumar e a solução 2 foi a única que resolveu. Sério, parabéns.

  3. Fantastic. I had tried every solution I could find across multiple sites with no success. Section 2 of this finally fixed the issue. Thank you so much!

  4. Okay so step 2 did work for me on Windows 10 Home. But since installing Windows 10 Pro the Solution 2 guide no longer works for me after Windows update.

    Google Chrome doesn’t work. Sometimes it works but there are occasions when I still see page cannot be displayed for a few seconds for all sites and then back to normal again after a few seconds. I know it is a Chrome problem because immediately when I launch Microsoft Edge websites are loading normally!

    I don’t know if this is normal. But in my Computer\HKEY_CURRENT_USER\Software\Microsoft\SystemCertificates\Root\ProtectedRoots
    Even after I right click on the ProtectedRoots and click Enable Inheritance and then click to Enable Full Control for my account ownership. The next time I exit and then reopen again I see the Enable Full Control checkbox unmarked and Enable Inheritance is back to Disabled! Is this normal?

    I don’t remember how it was before. But Enable Full Control checkbox does not remain saved after applying. After I check permissions for ProtectedRoots the Full Control marks disappears.

    I’m wondering whether this is the reason for my Google Chrome causing problems sometimes? I tried both Google Chrome and Google Chrome Beta versions and I am experiencing the same problem once every few hours Google Chrome will stop loading pages. It is not my internet connection as router stats is showing that I’m connected and hasn’t dropped out. Edge is working fine.

  5. If the problem is in Cryptographic Service…easiest way…install Windows Repair 2018 and use it…and never install chrome before ALL Windows update are installed.

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