Identifying and Preventing the “Alert! – Suspension Notice” Email Scam

The “Alert! – Suspension Notice” email scam is a malicious campaign targeting unsuspecting users by presenting itself as a legitimate business email. It aims to deceive recipients into opening a malware-infected file attached to the email. In this comprehensive guide, we will discuss the various aspects of the “Alert! – Suspension Notice” email scam, including its characteristics, how it spreads, and prevention techniques.

The content of “Alert! – Suspension Notice” email scam:

Subject: Kindly Validate ******** to Avoid Suspension.

We are pleased to contact you today

Suspension Notification

Dear Esteemed User’s Of ********,

This is a notification that mail service for your ID: ******** will be suspended.

Suspension Reason: Expired Security Token

To keep mail service active & avoid suspension, kindly Re-validate your E-mail by clicking below Link:


Note: Failure to Re-Validate your account will result in permanent suspension.

Thank you for your time
Customer Support Service.

Virus-free. ********

Overview of the “Alert! – Suspension Notice” Email Scam

The “Alert! – Suspension Notice” email scam is a type of phishing attack that seeks to trick recipients into opening a malicious file attachment. The email appears to be a business-related purchase order confirmation with an urgent shipment request. The attackers use social engineering techniques to make the email seem legitimate and prompt the recipient to take action.

Characteristics of the “Alert! – Suspension Notice” Email

The “Alert! – Suspension Notice” email typically contains the following elements:

  1. Subject Line: The subject line is designed to create a sense of urgency, often including phrases such as “urgent shipment” or “new order.” This encourages the recipient to open the email and take action.
  2. Sender’s Information: The email appears to come from a legitimate business, complete with contact information and a company logo. This lends an air of legitimacy to the message, making it more likely that the recipient will trust its contents.
  3. Body Content: The body of the email contains a message that suggests the recipient has an existing business relationship with the sender. It may request that the recipient review an attached purchase order and follow a specific packing list format to avoid any issues.
  4. Malicious Attachment: The email includes an attached file, typically named something like “PO091234.html” (though the name may vary). This file is designed to open a page that downloads a malicious Java Archive (JAR) file, which can then infect the recipient’s computer with malware.

Types of Malware Delivered by the “Alert! – Suspension Notice” Email Scam

The primary goal of the “Alert! – Suspension Notice” email scam is to infect the recipient’s computer with malware. This can include various types of malicious software, such as:

  • Ransomware: This type of malware encrypts the victim’s files and demands payment in exchange for the decryption key.
  • Spyware: Spyware can steal sensitive information from infected devices, including passwords, financial data, and personal information.
  • Trojans: Trojans can create backdoors into systems, allowing cybercriminals to gain unauthorized access and control over the infected device.
  • Viruses and Worms: These types of malware can spread throughout networks and cause significant damage to systems and data.

How the “Alert! – Suspension Notice” Email Scam Infects Computers

The “Alert! – Suspension Notice” email scam relies on social engineering tactics and the recipient’s actions to infect computers with malware. The process typically unfolds as follows:

  1. Email Delivery: The attacker sends the malicious email to numerous recipients, hoping that at least some will fall for the scam.
  2. Recipient Action: The recipient opens the email, reads the message, and decides to open the attached file, believing it to be a legitimate business document.
  3. Malware Download: Opening the attached file triggers the download of a malicious JAR file onto the recipient’s computer.
  4. Malware Execution: The JAR file is executed, which may install ransomware, spyware, trojans, or other types of malware onto the infected system.

Prevention Techniques to Protect Against the “Alert! – Suspension Notice” Email Scam

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The best defense against the “Alert! – Suspension Notice” email scam is awareness and vigilance. By understanding the characteristics of this type of scam and implementing the following prevention techniques, you can reduce the risk of falling victim to such an attack:

Email Authentication and Filtering

  1. Use Email Authentication: Implement email authentication protocols like SPF, DKIM, and DMARC to help prevent email spoofing and ensure that incoming emails are from legitimate sources.
  2. Enable Email Filtering: Enable email filtering on your email server or client to help catch suspicious emails before they reach your inbox.

User Education and Awareness

  1. Educate Users: Train employees and users on how to identify phishing emails and other social engineering attacks. This includes recognizing common phishing tactics, such as urgent requests, unsolicited attachments, and suspicious sender information.
  2. Establish Reporting Procedures: Encourage users to report suspicious emails to your IT department or security team, so they can investigate and take appropriate action.

Device and Network Security

  1. Keep Software Updated: Ensure that your operating system, applications, and plugins are up-to-date with the latest security patches.
  2. Use Antivirus Software: Install reputable antivirus software on all devices and keep it updated with the latest malware definitions.
  3. Implement Network Security Measures: Implement security measures such as firewalls, intrusion detection systems, and network segmentation to protect your network from potential malware infections.

Safe Email Practices

  1. Verify Sender Information: Always check the sender’s email address and look for any discrepancies or suspicious elements. Do not rely solely on the display name or company logo.
  2. Be Cautious with Attachments and Links: Do not open attachments or click on links in unsolicited emails. If you must open an attachment, scan it with antivirus software first.
  3. Use Two-Factor Authentication: Enable two-factor authentication (2FA) for all your online accounts to add an extra layer of security.


The “Alert! – Suspension Notice” email scam is a dangerous phishing attack that can lead to severe consequences if not identified and prevented. By understanding its characteristics, educating users, and implementing robust security measures, you can protect your organization from this and other email scams. Stay vigilant and practice safe email habits to minimize the risk of falling victim to such attacks.

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