What is ChernoLocker ransomware?

ChernoLocker is a data-kidnapping malware that encrypts data in order to extort money. If you have not encountered this before, you probably still do not know how easy it is to lose the most valuable files. The virus can encrypt users’ data using reliable algorithms, which completely blocks access to them. The problem is, in some cases, only a specialist will be able to return your data. It makes the victim’s files inaccessible and renames them by adding “.CHERNOLOCKER” to filenames. For example, it renames “flower.jpg” to “flower.jpg.CHERNOLOCKER”, and so on. After this, cybercriminals will demand a ransom in exchange for your files as illustrated in pop-up window the virus displays:

remove ChernoLocker Ransomware


All Your Files have now been encrypted with the strongest encryption
You need to purchase the encryption key otherwise
you won’t recover your files
Read the Browser tab on ways to recover your files
Make Sure you dont loose this Email as you it will be loosing it will be
Write it in a noptepad and keep it safe
Email: filelocker@protonmail.ch

ChernoLocker puts the “landing-screenshot-img-9-768.jpg” on victim’s desktop, then opens a website with the same image. From this note, users find out that their files are enciphered with the complicated algorithm and they need to buy a decryption key, otherwise they will not be able to recover them. More details are provided in the “landing-screenshot-img-9-768.jpg” file (and the opened website that also contains this image. It also says that that will completely delete their key after 14 days. To prevent that, victims should contact cybercriminals as soon as possible via filelocker@protonmail.ch email address.

remove ChernoLocker Ransomware

The fact is that meeting this requirement does not guarantee file recovery, so you should not trust scammers. Why on earth should they fulfill their promise when they have already received from you what they need? Your money will go to future cybercriminal projects and new types of malware. Do you want to encourage criminal activity on the Internet? The more victims submit to idiotic demands and pay the ransom, the more profitable this “business” becomes. Situations, where you can lose your data, can happen for various reasons, so a backup is highly desirable. In addition, it must be stored separately and updated as often as possible. With it, you can restore the necessary files after removing ChernoLocker ransomware or other similar encryptors. For those who are not familiar with the ways of spreading this type of virus, we will now discuss the most popular methods.

How ChernoLocker ransomware gets on my computer?

Extortionists are often found in spam attachments or on unlicensed software resources. Be careful not to open emails from unknown senders, and even more so files attached to them. You will not find anything interesting or useful there. There are more sophisticated ways. Infected spam can come on behalf of a reliable company or organization with which you have been cooperating for a long time, as well as on behalf of your friend or relative with whom you have corresponded at least once.
A favorite trick of cybercriminals is a message about a large sum you inherited from an uncle in Oklahoma that exists only in their imagination. They may also introduce themselves as Amazon and try to scare you that there was some suspicious activity in your account and you might want to open an attachment.
There are basic precautions when working with e-mail. First of all, if you do not know the sender, read the text of the letter before opening the attachment. Even if you know the sender, verify his email address to make sure that he is not fake. Grammar errors will indicate intruders. The absence of your name in the greeting should alert you, because if the real company sent you an email, they would know your name, and not use the usual greeting like a “respected customer.”
Ransomware can exploit vulnerabilities in your OS to infiltrate the system. These security holes are usually quickly fixed after they are discovered. However, as practice shows, not everyone installs these patches. Therefore, do not neglect to automatically update your system, but do not download patches from unknown sites yourself, they may also be infected. Notifications can be turned off if they annoy you.
Use the instructions given here to remove this dirty trick and return your data.
As usual, we have 2 options, manual and automatic.

How to remove ChernoLocker Ransomware?

First of all, don’t panic. Follow these easy steps below.

1. Start your computer in Safe Mode with networking. To do that, restart your computer before your system starts hit F8 several times. This will ChernoLocker Ransomware system from loading and will show Advanced boot options screen. Choose Safe mode with networking option from the options list using up and down arrows on your keyboard and hit Enter.
2. Log in to the system infected with the ChernoLocker Ransomware virus. Launch your Internet browser and download a reliable anti-malware program and start a full system scan. Once the scan is complete, review scan results and remove all entries detected.

Recommended Solution:

Try SpyHunter

SpyHunter is a powerful tool that is able to keep your Windows clean. It would automatically search out and delete all elements related to malware. It is not only the easiest way to eliminate malware but also the safest and most assuring one. The full version of SpyHunter costs $42 (you get 6 months of subscription). By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

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Try SpyHunter for Mac

SpyHunter for Mac fully removes all instances of newest viruses from Mac/MacBook and Safari. Besides, leaner can help to optimize MacOS and free up disk space. Compatible with all versions of MacOS. The free version of SpyHunter for Mac allows you, subject to a 48-hour waiting period, one remediation and removal for results found. The full version of SpyHunter costs $42 (you get 6 months of subscription). By clicking the button, you agree to EULA and Privacy Policy. Downloading will start automatically.

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MacOS versions

You may find more detailed information about antivirus products in our article – Top 5 Antivirus Software for Windows

Restore your files using shadow copies


  1. Download and run Stellar Data Recovery.
  2. Select type of files you want to restore and click Next.
  3. Select the drive and folder where your files are located and date that you want to restore them from and press Scan.
  4. Once the scanning process is done, click Recover to restore your files.
Download Stellar Data Recovery

Step 2: Remove following files and folders of ChernoLocker Ransomware:

Related connections or other entries:

No information

Related files:

No information

How to decrypt files infected by ChernoLocker Ransomware?

You can try to use manual methods to restore and decrypt your files.

Decrypt files manually

Restore the system using System Restore

system restore

Although the latest versions of ChernoLocker Ransomware remove system restore files, this method may help you partially restore your files. Give it a try and use standard System Restore to revive your data.

  1. Initiate the search for ‘system restore
  2. Click on the result
  3. Choose the date before the infection appearance
  4. Follow the on-screen instructions

Roll the files back to the previous version

Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged. This feature is available in Windows 7 and later versions.

windows previous versions

  1. ChernoLockert-click the file and choose Properties
  2. Open the Previous Version tab
  3. Select the latest version and click Copy
  4. Click Restore

How to prevent your system from Ransomware?

Make sure your Remote Desktop Protocol (RDP) connection is closed when you don’t use it. Also, we recommend using a strong password for this service. The most efficient way to avoid data lose is of course to make a backup of all important data from your computer.

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