Infected with Ransomware? Need to decrypt your files?

What is ransomware Ransomware is a new variant of very dangerous trojan encryptor virus Dharma Ransomware. It encrypts user data, such as documents (*.doc or *.docx), photos (*.png *.jpg, *.bmp and others), media files (*.mp3, *.wav, *.mpeg and many others), databases, worksheets, etc. and makes impossible to view, edit and copy encrypted files. Ransomware has become most active in May 2018 and targets on English-speaking users. Other users also can become a victims. Trojan modifies files extensions to .*id.[java2018@tuta io].arrow. For example 123.doc modifies to 123.doc.12798r98jfd00.[java2018@tuta io].arrow.
Also, Ransomware can deactivate restore points of operation systems, for example, Windows 10, 8, 7, XP. Developers demand money by offering to restore encrypted files (price is $500 or above). Ransomware creates a text file, which contains the following information: ransomware

All your data has been locked us
You want to return?
Write email or

Update: Use following service to identify the version and type of ransomware you were attacked by: ID Ransomware. Also check following website for possible decryptor: Emsisoft Decryptors.

How Ransomware infected your PC

Typically, Ransomware infiltrates systems through e-mail attachments with macroses. Also, it can penetrate through unprotected network configuration. User can not notice the penetration of this virus. You can use special anti-viruses with crypto protection functions, for example HitmanPro.Alert with CryptoGuard.

First of all don’t panic. Follow these easy steps below.

1. Start your computer in Safe Mode with networking. To do that, restart your computer, before your system starts hit F8 several times. This will stop system from loading and will show Advanced boot options screen. Choose Safe mode with networking option from the options list using up and down arrows on your keyboard and hit Enter.
2. Log in to the system infected with the Ransomware virus. Launch your Internet browser and download a reliable anti-malware program and start a full system scan. Once the scan is complete, review scan results and remove all entries detected.

Recommended Solution:

Norton is a powerful removal tool. It can remove all instances of newest viruses, similar to Ransomware – files, folders, registry keys.


Download Norton*Trial version of Norton provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Norton.

Step 2: Remove following files and folders of Ransomware:

Related emails and folders:

Remove following files:


How to decrypt files infected by Ransomware?

Use automated decryption tools

kaspersky rakhni decryptor for Ransomware

There is ransomware decryptor from Kaspersky that can decrypt Spora files. It is free and may help you restore files encrypted by Ransomware virus. Download it here:

Download Kaspersky RakhniDecryptor

You can also try to use manual methods to restore and decrypt your files.

Decrypt files manually

Restore the system using System Restore

system restore

Although, latest versions of Ransomware remove system restore files, this method may help you partially restore your files. Give it a try and use standard System Restore to revive your data.

  1. Initiate the search for ‘system restore
  2. Click on the result
  3. Choose the date before the infection appearance
  4. Follow the on-screen instructions

Roll the files back to the previous version

Previous versions can be copies of files and folders created by Windows Backup (if it is active) or copies of files and folders created by System Restore. You can use this feature to restore files and folders that you accidentally modified or deleted, or that were damaged (in our case – Ransomware by Ransomware). This feature is available in Windows 7 and later versions.

windows previous versions

  1. Right-click the file and choose Properties
  2. Open the Previous Version tab
  3. Select the latest version and click Copy
  4. Click Restore

Restore .VENDETTA, .URSA, files using shadow copies


  1. Download and run Stellar Data Recovery.
  2. Select type of files you want to restore and click Next.
  3. Select the drive and folder where your files are located and date that you want to restore them from and press Scan.
  4. Once the scanning process is done, click Recover to restore your files.

Protect your computer from ransomware

hitmanpro alert with cryptoguard

Most modern antiviruses can protect your PC from ransomware and crypto-trojans, but thousands of people still get infected. There are several programs that use different approach t protect from ransomware and lockers. One of the best is HitmanPro.Alert with CryptoGuard. You may already know HitmanPro as famous cloud-based anti-malware scanner. Check out ultimate active protection software from SurfRight.

Download HitmanPro.Alert with CryptoGuard

Information provided by Tim Kas

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