What is My ShopMate?

My ShopMate is advertising application for Mac OSX. It installs as browser extension for Safari, Google Chrome or Mozilla Firefox browsers. After this My ShopMate starts showing ads and pop-ups on various websites. In some cases, it displays coupons and discounts on shopping sites, but most time it generates irrelevant and annoying advertisements. Advertising of My ShopMate is based on private information, that it collects from users browsers (history, bookmarks, search queries). This is called “targeted advertising’. Pop-ups can be named “Ads by My ShopMate” and get rid of them you need to clean up your computer from adware. Here is complete guide on how to remove My ShopMate from Mac OSX and Safari.

My ShopMate Ads

How My ShopMate gets on your PC?

My ShopMate installs along with free software installers. There is risky group of programs that can become source of infection: flash players, media downloaders and converters, PDF file readers etc. For example, on the picture below you can see how My ShopMate can be bundled with free Flash Video Player utility.

my shopmate installer

There is almost no way to decline such offer or install this program without installing ad-supported My ShopMate. We recommend you to avoid such installers and search for more reliable source to download program for performing certain task. You can also use programs like Bitdefender Antivirus to prevent installation of potentially unwanted programs.

How to remove My ShopMate from your Mac or PC?

To uninstall My ShopMate remove it from Control Panel, then delete all files and regkeys.

In our view, there are 2 products that potentially have My ShopMate in their database. You can try to use them for removing My ShopMate.

Recommended Solution:

Bitdefender Antivirus- fully removes all instances of viruses, similar to My ShopMate from Mac and Safari.


Download Norton

Alternative Solution:

MacClean for Mac – finds My ShopMate and can clean up leftover items after removal.


Download MacClean for Mac


Or uninstall My ShopMate manually.

Step 1: Remove My ShopMate from Mac

My ShopMate may not have app associated with it in Application. However, we recommend you to inspect the list of installed applications and remove unknown or suspicious ones.

Mac OSX:

  1. Open Finder
  2. In the Finder sidebar, click Applications
  3. If you see Uninstall {ApplicationName} or {ApplicationName} Uninstaller, double-click it and follow instructions
  4. Drag unwanted application from the Applications folder to the Trash (located on the right side of the Dock)

Learn more about uninstallation of programs in Mac OSX

appcleanerTo remove leftover items of unwanted application on Mac we recommend you to use AppCleaner. Just drag application you want to remove to AppCleaner window and it will search for residual data on your hard drive. This will save space of your memory and will help to remove stubborn applications from Mac systems.

Step 2: Remove My ShopMate from Control Panel

Windows XP:

  1. Click Start.
  2. Control Panel.
  3. Then click Add or Remove Programs.
  4. Find My ShopMate.
  5. Click Uninstall.

Learn more about uninstallation of programs in Windows XP.

Windows 7/Windows Vista:

  1. Click Start.
  2. Then Control Panel.
  3. Click Uninstall a Program.
  4. Find My ShopMate and click Uninstall.

Learn more about uninstallation of programs in Windows 7.

Windows 8/Windows 8.1:

  1. Open the Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Then as in Windows 7, click Uninstall a Program under Programs.
  6. Find My ShopMate, select it and click Uninstall.

Learn more about uninstallation of programs in Windows 8 (8.1).

Windows 10:

  1. Click on the Start button (or press the Windows key) to open the Start menu, click on the Settings at the top.
  2. Click on App & features on the left menu.
  3. On the right side, locate My ShopMate and click it, then click on the Uninstall button.
  4. Click on Uninstall to confirm.

Learn more about uninstallation of programs in Windows 10

Note: If you can’t find required program, sort programs by date in Control panel and search for last installed programs.

After that remove My ShopMate from your browser.

Step 2: Remove My ShopMate from browsers


  1. Open Safari
  2. Click Safari menu.
  3. Choose Extensions.
  4. Find My ShopMate.
  5. Click Uninstall button to remove it.

Learn more about removing extensions from Safari.

Google Chrome:

  1. Open Google Chrome
  2. Push Alt + F.
  3. Click Tools.
  4. Choose Extensions.
  5. Find My ShopMate.
  6. Click the trash can icon to remove it.

Learn more about removing extensions from Chrome.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose My ShopMate.
  4. Click Disable or Remove button.

Learn more about removing extensions from Firefox.

Internet Explorer:

  1. Open IE.
  2. Push Alt + T.
  3. Click Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable My ShopMate.
  6. Click More information link in the left-bottom corner.
  7. Click Remove button.
  8. If this button is grayed out – perform alternative steps.

Learn more about removing extensions from IE.

Step 3: Remove following files and folders of My ShopMate:

Remove following registry entries:

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Remove following files:

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Remove following folders

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Information provided by: Alexey Abalmasov

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