What is Hp.tb.ask.com?

Hp.tb.ask.com is another malware, and in this case, it’s a browser hijacker. This hijacker makes irreparable changes in the settings of your browsers, such as chrome, Mozilla, IE and so on. For example, Hp.tb.ask.com replaces the default homepage with http://hp.tb.ask.com/tbask/index.html, it also changes the search engine and so on. These changes, as a rule, become irremovable. It looks like a standard search page that improves search efficiency, however, in reality, this is a lie. Among other things, Hp.tb.ask.com constantly redirects the user to third-party sites that contain tons of advertising. Hp.tb.ask.com also collects personal data, analyzes the history of your browsing and so on. Your personal information may be sent to third parties. If you find Hp.tb.ask.com on your PC, then you should uninstall it immediately.

Hp.tb.ask.com Hijacker

How Hp.tb.ask.com gets on your PC?

As a rule, similar programs and extensions come to the computer in the form of a browser extension. Users download free software, which already contains additional elements and programs of questionable content. We rarely follow the installation process, and this is our fault. Take your time. Try to follow closely the installation process and pay attention to the elements that are obscured or are written in small type. Select advanced installation type. Do not install programs that seem suspicious. Be careful! If your PC is already infected, then use the instructions that mentioned below to remove Hp.tb.ask.com completely.

How to remove Hp.tb.ask.com from your computer?

To uninstall Hp.tb.ask.com remove it from Control Panel, then delete all files and regkeys.

In our view, there are 3 products that potentially have Hp.tb.ask.com in their database. You can try to use them for removing Hp.tb.ask.com.

Recommended Solution:

Norton is a powerful removal tool. It can remove all instances of newest viruses, similar to Hp.tb.ask.com – files, folders, registry keys.


Download Norton*Trial version of Norton provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Norton.

Alternative Solution:

Norton Antivirus – detects files, registry values and folders of viruses that show the same behavior as Hp.tb.ask.com.


Download Norton

You can try both of these products to remove Hp.tb.ask.com

Or uninstall Hp.tb.ask.com manually.

Step 1: Remove Hp.tb.ask.com from Control Panel

Windows XP:

  1. Click Start.
  2. Control Panel.
  3. Then click Add or Remove Programs.
  4. Find Hp.tb.ask.com.
  5. Click Uninstall.

Learn more about uninstallation of programs in Windows XP.

Windows 7/Windows Vista:

  1. Click Start.
  2. Then Control Panel.
  3. Click Uninstall a Program.
  4. Find Hp.tb.ask.com and click Uninstall.

Learn more about uninstallation of programs in Windows 7.

Windows 8/Windows 8.1:

  1. Open the Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Then as in Windows 7, click Uninstall a Program under Programs.
  6. Find Hp.tb.ask.com, select it and click Uninstall.

Learn more about uninstallation of programs in Windows 8 (8.1).

Windows 10:

  1. Click on the Start button (or press the Windows key) to open the Start menu, click on the Settings at the top.
  2. Click on App & features on the left menu.
  3. On the right side, locate Hp.tb.ask.com and click it, then click on the Uninstall button.
  4. Click on Uninstall to confirm.

Learn more about uninstallation of programs in Windows 10

Note: If you can’t find required program, sort programs by date in Control panel and search for last installed programs.

After that remove Hp.tb.ask.com from your browser.

Step 2: Remove Hp.tb.ask.com from browsers

Google Chrome:

  1. Open Google Chrome
  2. Push Alt + F.
  3. Click Tools.
  4. Choose Extensions.
  5. Find Hp.tb.ask.com.
  6. Click the trash can icon to remove it.

Learn more about removing extensions from Chrome.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose Hp.tb.ask.com.
  4. Click Disable or Remove button.

Learn more about removing extensions from Firefox.

Internet Explorer:

  1. Open IE.
  2. Push Alt + T.
  3. Click Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable Hp.tb.ask.com.
  6. Click More information link in the left-bottom corner.
  7. Click Remove button.
  8. If this button is grayed out – perform alternative steps.

Learn more about removing extensions from IE.

Step 3: Resetting your browser search and homepage settings

Reset browser setting in Google Chrome:
  1. Click the Chrome menu (3 bar button) in the top right corner.
  2. Choose Settings.
  3. Click Show advanced settings.
  4. Go to Reset browser settings section.
  5. Click Reset browser settings.
  6. In the dialog that appears, click Reset.

Learn more about resetting browser settings in Google Chrome.

Reset browser setting in Mozilla Firefox:
  1. Open Mozilla Firefox.
  2. Go to Help.
  3. Go to Troubleshooting information.
  4. Click Reset Firefox… button.

Learn more about resetting browser settings in Mozilla Firefox.

Reset browser setting in Internet Explorer:
  1. Open Internet Explorer.
  2. Click on the cogwheel in the right upper corner.
  3. Click Internet options.
  4. Got to Advanced tab.
  5. Click Reset button.
  6. Put a tick near Delete personal settings checkbox.
  7. Click Reset button.

Learn more about resetting browser settings in Internet Explorer.

Step 4: Remove following files and folders of Hp.tb.ask.com:

Remove following regitry entries:

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Remove following files:

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Remove following folders

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Written by Rami Douafi

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