What is User Access Suspended Pop-up?

User Access Suspended is a rogue pop-up that is malware and makes browsing difficult for users. Externally, it looks like a Microsoft support message that contains a warning that the user’s computer is infected with a virus or spyware. The window contains the number of the technical support service, on which the user should call to solve this problem. In fact, User Access Suspended does not apply to Microsoft. You need to know and understand that the main goal of the intruders, who have preempted this trap, is to frighten you as much as possible and force you to pay for the removal of the imaginary virus. Moreover, as a rule, this malicious software blocks antiviruses and the browser and appears every time the computer is started, causing the user to go on the scam. Here’s how this pop-up looks:

User Access Suspended Pop-up

textual content:

Internet Security Damaged !!! User Access Suspended !! Call Microsoft Help Desk: (TOLL-FREE) for Free Checkup”
“Suspicious activity detected on your IP address due to harmful virus installed in your computer. Call Toll Free now @ for any assistance…”
Please call us immediately at:
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted is that it has been infected with a Pornographic Spyware and riskware. The following information is being stolen…
1. Facebook Logins
2. Credit Card Details
3. Email Account Logins
4. Photos stored on this computer.
You must contact us immediately so that our expert engineers can walk you through the removal process over the phone to protect your identity.
Please call us within the next 5 minutes.

In no case do not believe in intruders, you are a victim of deception. We strongly recommend that you remove User Access Suspended from your computer using our instructions below to get rid of this annoying fraudulent pop-up.

How User Access Suspended gets on your PC?

Most often it comes with free software from the Internet, for example, audio players, archivers, readers and so on. Malware developers integrate User Access Suspended into special installers, downloaders, and Web clients as an additional element of the installation package. In some cases, this potentially unwanted program is the result of other adware or malware that has leaked to the computer earlier. In any case, you need to be extremely careful when downloading and installing programs from the worldwide network. Use special programs to ensure the safety of your computer and personal data. Read our tips and guides to remove User Access Suspended from your system right now.

How to remove User Access Suspended from your computer?

To uninstall User Access Suspended remove it from Control Panel, then delete all files and regkeys.

In our view, there are 3 products that potentially have User Access Suspended in their database. You can try to use them for removing User Access Suspended.

Recommended Solution:

Norton is a powerful removal tool. It can remove all instances of newest viruses, similar to User Access Suspended – files, folders, registry keys.


Download Norton*Trial version of Norton provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Norton.

Alternative Solution:

Norton Antivirus – detects files, registry values and folders of viruses that show the same behavior as User Access Suspended.


Download Norton

You can try both of these products to remove User Access Suspended

Or uninstall User Access Suspended manually.

Step 1: Remove User Access Suspended from Control Panel

Windows XP:

  1. Click Start.
  2. Control Panel.
  3. Then click Add or Remove Programs.
  4. Find User Access Suspended.
  5. Click Uninstall.

Learn more about uninstallation of programs in Windows XP.

Windows 7/Windows Vista:

  1. Click Start.
  2. Then Control Panel.
  3. Click Uninstall a Program.
  4. Find User Access Suspended and click Uninstall.

Learn more about uninstallation of programs in Windows 7.

Windows 8/Windows 8.1:

  1. Open the Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Then as in Windows 7, click Uninstall a Program under Programs.
  6. Find User Access Suspended, select it and click Uninstall.

Learn more about uninstallation of programs in Windows 8 (8.1).

Windows 10:

  1. Click on the Start button (or press the Windows key) to open the Start menu, click on the Settings at the top.
  2. Click on App & features on the left menu.
  3. On the right side, locate User Access Suspended and click it, then click on the Uninstall button.
  4. Click on Uninstall to confirm.

Learn more about uninstallation of programs in Windows 10

Note: If you can’t find required program, sort programs by date in Control panel and search for last installed programs.

After that remove User Access Suspended from your browser.

Step 2: Remove User Access Suspended from browsers

Google Chrome:

  1. Open Google Chrome
  2. Push Alt + F.
  3. Click Tools.
  4. Choose Extensions.
  5. Find User Access Suspended.
  6. Click the trash can icon to remove it.

Learn more about removing extensions from Chrome.

Mozilla Firefox:

  1. Open Firefox.
  2. Push Shift + Ctrl + A.
  3. Choose User Access Suspended.
  4. Click Disable or Remove button.

Learn more about removing extensions from Firefox.

Internet Explorer:

  1. Open IE.
  2. Push Alt + T.
  3. Click Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable User Access Suspended.
  6. Click More information link in the left-bottom corner.
  7. Click Remove button.
  8. If this button is grayed out – perform alternative steps.

Learn more about removing extensions from IE.

Step 3: Resetting your browser search and homepage settings

Reset browser setting in Google Chrome:
  1. Click the Chrome menu (3 bar button) in the top right corner.
  2. Choose Settings.
  3. Click Show advanced settings.
  4. Go to Reset browser settings section.
  5. Click Reset browser settings.
  6. In the dialog that appears, click Reset.

Learn more about resetting browser settings in Google Chrome.

Reset browser setting in Mozilla Firefox:
  1. Open Mozilla Firefox.
  2. Go to Help.
  3. Go to Troubleshooting information.
  4. Click Reset Firefox… button.

Learn more about resetting browser settings in Mozilla Firefox.

Reset browser setting in Internet Explorer:
  1. Open Internet Explorer.
  2. Click on the cogwheel in the right upper corner.
  3. Click Internet options.
  4. Got to Advanced tab.
  5. Click Reset button.
  6. Put a tick near Delete personal settings checkbox.
  7. Click Reset button.

Learn more about resetting browser settings in Internet Explorer.

Step 4: Remove following files and folders of User Access Suspended:

Remove following regitry entries:

no information

Remove following files:

no information

Remove following folders

no information

Written by Rami Douafi

Leave a Reply

Time limit is exhausted. Please reload CAPTCHA.